Truekind Customer Care

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Latest activity by Truekind Customer Care
  • Truekind Customer Care created an article,

    I bought a size and it’s too small/big for me - what should I do?

    Don’t worry if the size you got didn’t work out. We’ll make things right with a FREE exchange! Just click on the button at the lower right portion of this page, message us on Facebook Messenger: h...

  • Truekind Customer Care created an article,

    I’m in-between sizes - what should I do?

    Having doubts about your size? Let our Fit Experts help you find the right fit! Just click on the button at the lower right portion of this page to get started. You can also reach us through email...

  • Truekind Customer Care created an article,

    How do I take my bust measurements correctly?

    A well-fitting bra is just a few simple calculations away! All you’ll need is measuring tape (the soft kind used for clothing) and a way to write down your numbers.    You’ll want to be completely ...

  • Truekind Customer Care created an article,

    How do I find my bra size?

    Finding the right bra size can be tricky. Our Fit Experts can lend a hand in getting you the perfect-fitting bra. You can also base your Truekind bra size on the current everyday bra size that you ...

  • Truekind Customer Care created an article,

    How do I enter my Discount Code?

    If you have a promo code, just follow the steps below to apply it to your order. Add items to your cart and proceed through the checkout steps. When you reach the Payment Options page, you'll fi...

  • Truekind Customer Care created an article,

    What Payment methods do we accept?

    We accept PayPal, Amazon Pay, as well as credit and debit cards (VISA, Mastercard, Diners Club, American Express, JCB and Discover Network). You can also use some kinds of prepaid credit cards. Let...

  • Truekind Customer Care created an article,

    How do I find my Order Number?

    Your order number helps you as well as us  know all about your order and its details, so it’s best to keep it handy. You’ll get this once your order is placed, and the email confirmation is sent.  ...

  • Truekind Customer Care created an article,

    What causes a delayed delivery?

    We don’t like it when our deliveries are late either, but it happens. Here are some possible reasons why delays occur:   Return To Sender, Insufficient Address, Failed Delivery Attempts – Couriers ...

  • Truekind Customer Care created an article,

    Which countries do you ship to and how much does shipping cost?

    Truekind reaches the United States and 14 other countries. Here’s the complete list of countries we ship to:   Check out the delivery times based on your location and preferred shipping method her...

  • Truekind Customer Care created an article,

    How can I track my order?

    To see the delivery’s movement, a tracking number will be sent to your email.  Having trouble finding your tracking number? Get in touch with us by clicking on the button at the lower right portio...