What is our EXCHANGE and return policy?
Enjoy worry-free online shopping with our 60-Day Fit Guarantee. You have the flexibility to exchange your Truekind products within 60 days of purchase for a size, color, or style that better suits your needs.
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Easy Exchanges
Find your perfect fit effortlessly! You can exchange your item for a different style, size, or color—completely FREE. We've curated handpicked selections to make it simple for you to find the ideal replacement without needing to browse through our entire collection. -
Store Credit Option
Prefer store credit? No problem! Return your item, and we'll issue you store credits to use toward your next purchase. -
Hassle-Free Returns & Refunds
Change your mind? No worries! Simply return your item, and we’ll promptly refund your purchase. Please note that initial shipping fees are non-refundable.
Important note:
- For international orders, refunds will be processed in your local currency at the exchange rate used at the time of the original transaction.
- Items damaged due to normal wear and tear or misuse are not considered faulty, and Truekind reserves the right to decline a refund in such cases
- *Products marked as Final Sale cannot be returned or exchanged
Important Information for TV Show Partner Purchases
If you purchased your item through one of our TV Show partners, please reach out to us directly for returns or exchanges.
Simply send an email to info@truekind.com with your order number and request, and our team will assist you with the next steps.
We’re here to help make the process as smooth as possible!
Still need help? Our Fit Experts are here to help! Chat with us for personalized assistance.