It’s as easy as 1-2-3!
- Head to the RETURNS PAGE to create your return.
- Enter your Truekind Order Number (find it here) and Zip Code. If you are returning multiple items, submit one request for all items
- Once your request is submitted, we'll send you a printable prepaid return label or a QR Code that can be presented to USPS or local post office and shipping instructions via email. Please don't forget to check your inbox, spam, or junk folder.
- Once we confirm that your exchange items are already in transit back to us, your new package will be shipped in 2-3 business days through your original shipping method.
Still need help? Message us here.