I bought a size and it’s too small/big for me - what should I do?

No worries, we know finding your perfect fit might take a try or two. That’s why we offer a 60-Day Fit Guarantee, so you can exchange for a different size, color, or style for free, or request a return for a $6 USD processing fee.

To get started, just follow the steps in this article: How do I request an Exchange or Return? 

Good to know:

• Your exchange is free.
• No fees if you choose store credit.
• Truekind Elite members? You’re fully covered—no fees at all.
• A $6 processing fee applies to refunds, unless your item is defective, damaged, or incorrect.

Please note: Your item must be in its original condition with tags, packaging, and hygiene seals intact. Final Sale items and opened hygiene-sensitive products can’t be returned unless they arrive defective or incorrect. 

Still unsure or need help with sizing? Contact us. We’re here for you.